NHTSA Complaint #10598879 — 2005 MERCURY SABLE STEERING

Complaint Details

ODI Number	10598879
Vehicle	2005 MERCURY SABLE
Component	STEERING
Date of Incident	May 31, 2014
Date Filed	June 17, 2014
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THIS WAS THE THIRD INCIDENT IN WHICH THE CAR STOPPED ON ME. (ONE OTHER TIME WHEN I WAS LEAVING MY APARTMENT AND ONE WEDNESDAY EVENING ON MY WAY TO BIBLE STUDY; BOTH TIMES HAD TO COAST TO THE ROAD SIDE AND TRY AND GET IT TO START AGAIN). THE THIRD TIME I WAS DRIVING DOWN THE HIGHWAY AT THE SPEED LIMIT OF 40 MPH. THE CAR'S DASH BOARD LITE UP; GAVE ME ONE MESSAGE THAT SAID "LOW PRESSURE. THE STEERING WHEEL LOCKED AND THE GAS PEDAL LOCKED; I WAS ABLE TO COAST TO THE SIDE BEFORE IT COMPLETED LOCKED UP AND STOPPED ONE ME. HAD MY YEAR OLD GRANDSON IN THE CAR WITH ME. I LET THE CAR SIT FOR A WHILE AND WAS ABLE TO GET IT STARTED AGAIN. DROVE IT BACK TO MY APARTMENT AND PARKED IT. HAVE NOT DRIVEN IT SINCE THEN - HAD IT TOWED TO A REPAIR SHOP WHERE IT IS RIGHT NOW - THEY WANT TOO MUCH TO HAVE IT REPAIRED; THEY SAY THERE IS A PROBLEM WITH THE CYLINDER INSIDE THE IGNITION AND THAT I ALSO NEED A NEW KEY - WANT $1200 TO REPAIR IT. I HAVE BEEN HAVING PROBLEMS TRYING TO GET IT TO STARTED FOR ABOUT THE PAST 6 MONTHS - HAVE TAKEN IT TO SEVERAL REPAIR SHOPS; PAID THEM BUT NO ONE HAS SOLVED THE ISSUE. FORD STATES THAT MY CAR IS NOT INCLUDED IN THE RECALL (OR THOUGH ONE LADY THERE SAID IT WAS). I BELIEVE THAT IF IT ISN'T, IT SHOULD ME. IS THERE ANYTHING ELSE I CAN DO TO GET THIS ISSUE SOLVED? HAS COST ME LOTS OF MONEY, TIME AND FRUSTRATION AND I AM STILL WALKING. *TR

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