NHTSA Complaint #10433642 — 2005 MERCURY SABLE STEERING

Complaint Details

ODI Number	10433642
Vehicle	2005 MERCURY SABLE
Component	STEERING
Date of Incident	October 1, 2011
Date Filed	October 31, 2011
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THE VEHICLE MADE A RATTLING NOISE WHEN THE CONTACT TURNED THE STEERING WHEEL. A LOCAL MECHANIC DIAGNOSED THAT THE DEFECT COULD HAVE BEEN A CLOCK SPRING DEFECT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 80,900.

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