NHTSA Complaint #10598821 — 2004 CHEVROLET SUBURBAN 1500 ENGINE

Complaint Details

ODI Number	10598821
Vehicle	2004 CHEVROLET SUBURBAN 1500
Component	ENGINE
Date of Incident	May 1, 2014
Date Filed	June 17, 2014
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHILE STARTING THE IGNITION, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE. IN ADDITION, COOLANT WAS DISPENSED INTO THE RADIATOR RESERVOIR EVERY TWO DAYS WITHOUT COOLANT VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

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