NHTSA Complaint #10598319 — 2007 TOYOTA PRIUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10598319
Vehicle	2007 TOYOTA PRIUS
Component	UNKNOWN OR OTHER
Date of Incident	June 13, 2014
Date Filed	June 14, 2014
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

OVER TIME THE BLACK RUBBER ON OUR HATCH HAS MELTED. IT HAS GOTTEN HARDER AND HARDER TO OPEN THE TRUNK. FINALLY WE POPPED THE PLASTIC PART OFF DUE TO THE PRESSURE NEEDED TO OPEN THE TRUNK. IT NO LONGER OPENS. MY HUSBAND HAD A FLAT TIRE ON 6/13/2014. HE COULD NOT GET IN TO THE TRUNK AND HAD TO DRIVE THE CAR TO A TIRE PLACE TO BUY NEW TIRES. THE FACT THAT HE COULDN'T GET IN TO THE TRUNK WAS INCONVENIENT AND EXPENSIVE. MY GREATEST CONCERN IS THAT THIS IS A SAFETY ISSUE. YOU CAN'T GET IN OR OUT OF THE TRUNK IN CASE OF EMERGENCY. THAT IS PRETTY SCARY, ESPECIALLY SINCE WE ARE TRAVELING WITH 2 SMALL CHILDREN. *JS

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