NHTSA Complaint #11581639 — 2007 TOYOTA PRIUS

This complaint is about the problematic brake actuator for a Toyota Prius Hybrid. I started to hear frequent whirring noises from the front part of the vehicle a few month ago. Additionally, whenever my foot is on the brake, a mechanic sound appears. Recently, the whirring noise is becoming more frequent, on a approximately every 10-15 sec frequency. I took the car to the dealership last Friday, and the mechanics stated the issues being associated with the brake actuator. The dealership also stated that if repairs or replacement was recommended after diagnosis, the cost would be on the order of $2,000 to $3,000. I contacted my regular mechanic shop, and found out that they do not perform brake actuator repairs on a hybrid. This issue left me with limited choice for solution because it seems to be specialized and is expensive to fix, and most importantly, this issue could lead to a safety hazard for my future transportation.