NHTSA Complaint #10598272 — 2010 MINI COOPER S CLUBMAN

MY 2010 COOPER CLUBMAN S RECENTLY HAD ITS TIMING CHAIN SUDDENLY AND WITHOUT WARNING FAIL. THE VEHICLE HAS BEEN MAINTAINED ACCORDING TO MINI'S SUGGESTED MAINTENANCE SCHEDULE SINCE I FIRST PURCHASED IT. IN FACT, I WAS ON MY WAY TO A SCHEDULED SERVICING OF THE VEHICLE WHEN THE MOTOR FAILED. IT STARTED WITH A LOUD RATTLING NOISE FROM THE MOTOR, WHICH MADE THE CAR INTERMITTENTLY SOUND LIKE EITHER A DIESEL ENGINE OR A CHAINSAW SLICING THROUGH SOMETHING. THEN AS I SLOWED DOWN IN TRAFFIC, THE RPMS ON THE CAR BEGAN TO SPASTICALLY JUMP. I WAS FORTUNATE THAT A BUSINESS COMPLEX PARKING LOT WAS IMMEDIATELY ACCESSIBLE. AS I BROUGHT THE CAR TO A STOP IN THE LOT, THE MOTOR CUT OUT AND REFUSED TO START. I WAS LESS THAN A HALF MILE FROM THE DEALERSHIP SERVICE CENTER! THE SERVICE REP FIRST TOLD ME MY TIMING CHAIN HAD SLIPPED. THEN SHE CALLS BACK THREE HOURS LATER TO TELL ME THERE'S REASON TO BELIEVE THAT A VALVE ISN'T UNDER COMPRESSION. THIS MORNING SHE INFORMS ME THAT I'M LOOKING AT POSSIBLY REPLACING MY MOTOR. THIS CAR WAS WORKING FINE ON THURSDAY WITH NO SIGN THAT THERE WAS A PROBLEM. THIS SUDDEN FAILURE OF MY MOTOR WOULD HAVE BEEN BEYOND DANGEROUS HAD IT HAPPENED NOT TWO MINUTES PRIOR WHEN I WAS PULLING OFF OF A MAJOR HIGHWAY. THE DEALERSHIP HAS INFORMED ME THAT NONE OF THE DAMAGE INCURRED IS COVERED UNDER MY EXTENDED MAINTENANCE PLAN. I DID A LITTLE DIGGING AND DISCOVERED THAT NOT ONLY IS THIS PROBLEM APPARENTLY A COMMON ONE, BUT MINI HAS FACED - OR IS CURRENTLY FACING - SEVERAL POTENTIAL CLASS ACTION LAWSUITS OVER THIS FAILURE FOR MANY OF THEIR MODELS MADE DURING THE 2008-2010 YEARS. *JS