NHTSA Complaint #11541269 — 2010 MINI COOPER S CLUBMAN

The contact owns a 2010 Mini Cooper S Clubman. The contact stated that when the front driver’s side door was opened, the contact smelled an odor of smoke and notice that underneath the steering wheel was burned. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The failure mileage was 110,000. VIN tool confirms parts not available.