NHTSA Complaint #10597851 — 2010 CHEVROLET MALIBU

THE CONTACT OWNS A 2010 CHEVROLET MALIBU. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY ROUGH TO TURN. ADDITIONALLY, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY AND THE BATTERY CONTINUED TO DRAIN PREMATURELY. THE CONTACT ALSO STATED THAT THE REAR SUSPENSION WAS UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS TRAVELING ON THE HIGHWAY WHEN THE REAR SUSPENSION FAILURE RECURRED AND THE VEHICLE SWAYED VIOLENTLY TOWARD THE DRIVER'S SIDE OF THE VEHICLE. THE STEERING WHEEL SEIZED AND AS THE CONTACT APPLIED FORCE TO THE STEERING WHEEL, THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO A TREE. THE AIR BAGS ONLY PARTIALLY DEPLOYED. THE DRIVER SUSTAINED SEVERE INJURIES AND THE JAWS OF LIFE WERE USED TO REMOVE AN INJURED PASSENGER FROM THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN). THE CONTACT RECEIVED THE RECALL NOTIFICATION AFTER THE CRASH OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES SEVERAL TIMES BUT TO NO AVAIL. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. *TR UPDATED 3/3/15*CN UPDATED 07/06/2017 *CT