NHTSA Complaint #10597519 — 2006 CHRYSLER PACIFICA

RUST ISSUE ON FRONT ENGINE CRADLE. MY MECHANIC TOLD ME THAT I HAD A BADLY CORRODED ENGINE CRADLE. WE BOUGHT THE CAR USED AND IT JUST TURNED 71K MILES. DEALER DENIED THE RECALL, THERE IS A SMALL WINDOW OF VEHICLES MANUFACTURED BETWEEN FEB.23, 2004 AND MARCH 31,2004, A PRETTY SMALL WINDOW. A COUPLE OF CALLS TO CHRYSLER CUSTOMER ASSISTANCE HAS FALLEN ON DEAF EARS. THE DEALER AND CHRYSLER ARE NOT BUDGING. IT IS THE PRINCIPLE OF A DESIGN PROBLEM THAT CHRYSLER IS NOT FULLY STANDING BEHIND. FOR REFERENCE, THE CHRYSLER WARRANTY BULLETIN IS NO:D-10-34 DATED MARCH 16, 2012. SUBJECT IS LISTED AS (X26) FRONT ENGINE CRADLE EXTENDED WARRANTY 2004-2005 CHRYSLER PACIFICA'S. WE HAVE A 2006 AND HAVE THE SAME ISSUE AND CHRYSLER NEEDS TO RECALL ALL OF THE MODELS AFFECTED! I HAVE 2 CHILDREN AND A WIFE AND WE DEPEND ON THIS VEHICLE. MECHANIC STATES IT IS NOT SAFE TO DRIVE!!!! I CANNOT GET ANY EXPLANATION AS TO QUITE WHY THAT IS FROM CHRYSLER DESPITE NUMEROUS CONTACTS WITH THE CUSTOMER CARE PEOPLE FROM CHRYSLER AND/OR DEALERSHIP. I HAVE NEVER SEEN ANY TYPE OF DAMAGE SUCH AS THIS. WHAT NEEDS TO BE DONE TO FIX THIS PROBLEM? THANK YOU FOR YOUR HELP. *TR