NHTSA Complaint #10597285 — 2006 CHRYSLER PACIFICA

WE HAVE A 2006 CHRYSLER PACIFICA THAT WE PURCHASED USED IN 2008. THE CAR STALLS WHEN TURNING LIKE THE 2004-2005 MODELS THAT HAD A RECALL F44. WE CONTACTED CHRYSLER CUSTOMER CARE AT 800 992 1997AND FOUND OUT THAT THE PREVIOUS OWNER HAD TAKEN THE CAR IN FOR REPAIR DURING THE INITIAL RECALL. CHRYSLER CUSTOMER CARE TOLD US TO TAKE THE CAR BACK TO CHRYSLER BECAUSE IT IS COVERED UNDER THE SAFETY RECALL WARRANTY FOR 10 YEARS. WHEN WE TOOK THE CAR IN WE LEARNED THAT THE ENGINE CRADLE IS CORRODING ANOTHER RECALL X26. THE DEALER TOLD US IT WOULD COST A COUPLE OF THOUSAND DOLLARS TO REPAIR. ADDITIONALLY, WE WERE TOLD THAT WE NEED TWO NEW FUEL PUMPS AND THAT THIS IS NOT COVERED BY THE F44 RECALL BECAUSE OUR 2006 CAR IS OUTSIDE OF THE 2004 - 2005 MODEL YEAR RECALL TO REPLACE THE FUEL PUMPS. WE PAID THE DEALER THE COST OF THE SERVICE CHARGE $103 FOR THE INFORMATION AND WERE TOLD WE MIGHT CONSIDER BUYING A NEW CAR. I AM SURPRISED/FRUSTRATED AND ANGRY THAT CHRYSLER IS NOT TAKING ANY ACCOUNTABILITY FOR BOTH VERY DANGEROUS SAFETY ISSUES AND IN ESSENCE MADE $103 PROFIT OFF OF THEIR NEGLIGENCE TO CREATE A SAFE CAR. *TR