NHTSA Complaint #10597195 — 2002 TOYOTA SEQUOIA VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10597195
Vehicle	2002 TOYOTA SEQUOIA
Component	VEHICLE SPEED CONTROL
Date of Incident	June 7, 2014
Date Filed	June 9, 2014
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

I HAD THIS VEHICLE SERVICED AT TOM SCOTT TOYOTA IN NAMPA, IDAHO. THE STANDARD 120K. PRIOR TO THIS I HAD THEM DO SOME BASIC SERVICES, AND THEY SEEMED TO ALWAYS MAKE MISTAKES. ONCE THEIR MECHANICS SENT ME OUT ON THE ROAD WITHOUT REPLACING THE CORRECT AMOUNT OF MOTOR OIL. IN THIS INSTANCE THEY HAD SERVICED MY TRANSMISSION FLUIDS, AND ALL OTHER 120K REQUIREMENTS. I DROVE AWAY AND THE ENGINE LIGHT CAME ON IMMEDIATELY. I RETURNED THEY SAID IT WAS A TRANSMISSION SOLENOID. THEY RESET IT, IT WAS RUNNING FINE. THEN THE LIGHT CAME ON AGAIN. THEY CLAIMED IT NEEDED THE SOLENOID REPLACED. AFTER A WEEK THE LIGHT WENT OFF AND DID NOT RETURN. 2 DAYS AGO, THE VSC OFF, VSC TRAC, AND CHECK ENGINE LIGHTS ALL CAME ON. THERE IS A CRINKLY NOISE, LIKE FOIL CRINKLING WHEN I ACCELERATE. THIS IS INTERMITTENT. I TOOK IT TO A MECHANIC THEY SAID THE ENTIRE TRANSMISSION IS BAD. $4000. THERE ARE ENOUGH FORUMS AND POSTS WORLDWIDE FOR THIS TRANSMISSION THAT YOU SHOULD REQUIRE A RECALL. CLEARLY TOYOTA MANUFACTURED A TRANSMISSION THAT IS NOT BUILT CORRECTLY. *TR

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