NHTSA Complaint #10596891 — 2007 SATURN ION

I RECEIVED A RECALL NOTICE FOR MY 2007 SATURN ION IN MARCH 2014. THE RECALL NOTICE IS FOR THE IGNITION SWITCH, IGNITION LOCK CYLINDER AND IGNITION KEY. I CALL MY LOCAL GM DEALERSHIP AND WAS TOLD THAT THEY WERE REPAIRING CARS AS THE PARTS CAME IN AND I WAS PUT ON A LIST. THEY TOLD ME THE PARTS SHOULD BE ABOUT 2 WEEKS AND I WOULD RECEIVE A CALL. I CALLED 2 WEEKS LATER AND THE DEALERSHIP STILL HADN'T RECEIVED THE PARTS TO FIX THE RECALL AND IN APRIL 2014 I RECEIVED ANOTHER RECALL NOTICE FROM GM TO HAVE THE REPAIRS TO MY CAR. I THEN CALLED THE DEALERSHIP AGAIN TO CHECK ON THE STATUS OF THE PARTS AND THEY STILL DIDN'T HAVE THEM. WEEKS LATER I BROUGHT MY CAR IN TO HAVE SOME WORK DONE ON MY CAR AND I ASKED ABOUT THE RECALL AND THEY TOLD ME IT SHOULD BE ANOTHER COUPLE WEEKS. I CALLED BACK IN 2 WEEKS AND WAS TOLD THEY STILL DIDN'T HAVE THE PARTS. I CALLED BACK IN ANOTHER 2 WEEKS AND WAS TOLD THE PROTOCALL FOR THE RECALL HAD CHANGED AND THAT THEY WERE ORDERING THE PARTS BASED ON THE VEHICLE VIN AND IT WAS A CAR BY CAR BASIS. SO I ORDERED MY PARTS THIS WAY AROUND THE END OF APRIL. IT IS NOW JUNE I STILL HAVEN'T HAD MY CAR FIXED AND JUST RECEIVED A NOTICE FROM GM THAT I HAVEN'T HAD THE REPAIRS TO MY CAR. I CALLED THE DEALERSHIP AGAIN AND THEY STILL DON'T HAVE THE PARTS. IT HAS BEEN 3 MONTHS SINCE MY FIRST RECALL NOTICE AND STILL HAVEN'T HAD MY CAR REPAIRED. I AM SO UPSET AT THE WAY THIS WHOLE SITUATION HAS BEEN HANDLED AND I FIND IT UNACCEPTABLE. *TR