NHTSA Complaint #10596788 — 2012 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number	10596788
Vehicle	2012 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	June 6, 2014
Date Filed	June 7, 2014
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON SEVERAL OCCASIONS, THE LATEST BEING TODAY, THE SEATS HAVE ATTACKED PASSENGERS BY SPRINGING FORWARD IN A VERY UNSAVORY MANNER. ON THE REAR BENCH SEAT, THE HEADREST WHEN IN LOCKED MODE WILL RELEASE WITH A FURY ONLY KNOWN TO THE MOST VICIOUS OF CREATION SMASHING INTO THE HEAD OF THE GUEST. THE MIDDLE SEAT HAS AN EQUALLY NASTY VERTICAL EFFECT THAT ALMOST BROKE MY TWEEN'S NOSE TODAY AS SHE WAS ADJUSTING THE SEAT. DODGE NEEDS TO LOOK AT THE SPRING ACTION ON ALL OF THE SEAT COMPONENTS AND RECALL ALL VEHICLES WITH STOW AND GO SEATS AND LESSON THE STRENGTH OF THE SEAT RECLINING SPRINGS. *TR

Related Complaints for the 2012 DODGE GRAND CARAVAN

Other SEATS Complaints

#11426056 — July 22, 2021 — Passenger side active head rest deployed while the car was parked without a rear end collision. No SRS light or anyth...

#11360940 — September 24, 2020 — THE FRONT PASSENGER ACTIVE HEAD RESTRAINT (HEADREST) DEPLOYED WHILE THE VAN WAS JUST SITTING STATIONARY IN THE GARAGE...

#11349038 — August 13, 2020 — OUR HEADREST DEPLOYED WHILE GOING DOWN THE ROAD. IT HIT MY HUSBAND IN BACK OF HEAD BUT NO REAL DAMAGE, HE JUST HAS SM...

#11316924 — March 8, 2020 — HEAD READ SPONTANEOUSLY EJECTED OR POPPED WHILE PARKED. ALMOST LIKE A AIRBAG WOULD.

#11266527 — October 5, 2019 — WAS ADJUSTING HEADREST DOWN AND IT POPPED OUT CANT GET IT TO GO BACK. VEHICLE WAS STATIONARY AS I WAS CLEANING

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