NHTSA Complaint #10596570 — 2011 FORD EDGE

WHILE DRIVING DOWN THE FREEWAY IN THE LEFT LANE AT 70 MPH DURING RUSH HOUR TRAFFIC MY FORD EDGE WENT LIMP AND NO LONGER HAD ACCELERATION. I HAD TO SAFELY MANEUVER MYSELF OFF THE FREEWAY WHILE THE VEHICLE WAS DECREASING IN SPEED, SHUT THE CAR OFF AND SIT FOR A MINUTE BEFORE RESTARTING THE CAR AND SAFELY GETTING MYSELF BACK ON THE FREEWAY AND ON MY WAY. THIS HAS HAPPENED NUMEROUS TIMES WHILE DRIVING THIS VEHICLE. AFTER DOING RESEARCH ON THE INTERNET, I FOUND MULTIPLE (HUNDREDS) COMPLAINTS FROM OTHER EDGE AND OTHER FORD MODEL OWNERS EXPERIENCING THE SAME ISSUE. I TOOK MY EDGE TO THE FORD DEALER WHERE THEY CONFIRMED THE THROTTLE BODY NEEDED TO BE REPLACED. I CONTACTED FORD CUSTOMER CARE TO SEE IF THIS WOULD BE COVERED UNDER MY POWER TRAIN WARRANTY, IT WAS NOT. I PAID OUT OF POCKET TO HAVE THIS ISSUE FIXED. FORD HAS SINCE EXTENDED THE WARRANTY ON THE THROTTLE BODY FOR ESCAPES AND FUSIONS DUE TO THOSE MODELS EXPERIENCING THE SAME SYMPTOMS, BUT HAVE YET TO INCLUDE THE EDGE. FORD HAS NOW SENT ESCAPE AND FUSION OWNERS ANOTHER LETTER REGARDING THE ISSUE ELUDING THAT MORE WORK IS NEEDED. AGAIN, THE EDGE HAS YET TO BE INCLUDED IN ANY OF THIS. I WOULD LIKE FORD TO BE HELD RESPONSIBLE FOR THIS, ESPECIALLY SINCE THEY HAVE ALREADY ACKNOWLEDGED OTHER FORD MODELS HAVE THE SAME ISSUE. *TR