NHTSA Complaint #10596518 — 2007 PONTIAC G6

WHEN TRAVELING AT ABOUT 25-30 MPH 3 BEEPS WERE HEARD AND A MESSAGE ON THE DASH SAID POWER STEERING. RIGHT AFTER THAT THERE WAS A TOTAL LOSS OF THE POWERSTEERING. WHEN THE CAR IGNITION WAS SHUT OFF AND THE CAR RESTARTED POWERSTEERING WAS RESTORED FOR UP TO 10-20 MILES. THEN THE BEEPS WERE AGAIN HEARD AND MESSAGE AGAIN APPEARED AND THE POWERSTEERING WENT OUT AGAIN. ON AGAIN OFF AGAIN. WE HAD TO OPERATE THE VEHICLE IN THIS MODE FOR A NUMBER OF MONTHS. FINALLY IT WAS TOO DANGEROUS TO OPERATE AND THE VEHICLE HAS BEEN PARKED FOR 2 MONTHS. I CALLED GM AND THEY SAID THERE WAS NOT ANY RECALL FOR SUCH A PROBLEM. THEN IN THE END OF MARCH OF 2014 A GM RECALL (ID # 102624) WAS SENT OUT PERTAINING TO 2005. 2006, 2008, AND 2009 PONTIAC G6S. 2007 CARS LIKE MINE WERE NOT INCLUDED IN THIS RECALL. I LEARNED THAT THIS RECALL COULD AFFECT 1.3 MILLION GM VEHICLES. [XXX], VICE PRESIDENT OF GM GLOBAL VEHICLE SAFETY, STATED "WITH THESE SAFETY RECALL AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY(EMPHASIZED) CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT" "WE HAVE RECALLED SOME OF THESE VEHICLES BEFORE FOR THE SAME ISSUE AND OFFERED EXTENDED WARRANTIES ON OTHERS, BUT WE DID NOT DO ENOUGH." I REQUEST THAT NHTSA INVESTIGATE WHY 2007 PONTIAC G6S WERE LEFT OUT OF THIS RECALL. I MUST HAVE THE CAR REPAIRED AND I BELIEVE THAT GM SHOULD REIMBURSE ME FOR THE REPAIR. GM MUST ANSWER IF THE 2007 G6S WERE MATERIALLY DIFFERENT FROM THE 2005,2006,2008 AND 2009 MODELS. WERE TOTALLY NEW PARTS AND SYSTEMS ONLY AVAILABLE IN 2007 AND THEN CHANGED AGAIN FOR 2008 AND 2009? . I HAVE FILED A COMPLAINT TO GM AND HAVE HAD THE PROBLEM ANALYZED BY MY LOCAL DEALERSHIP. I AM AWAITING WHETHER GM WILL PROVIDE ANY FINANCIAL ASSISTANCE IN CORRECTING THIS POWERSTEERING ISSUE. COST TO REPAIR APPROX $850. REQUEST THAT NHTSA INVESTIGATE THIS MODEL YEAR 2007 PONTIAC G6. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR