NHTSA Complaint #10596435 — 2011 FORD EDGE

THE CAR IS SPORADICALLY NOT DETECTING THE DRIVER'S SIDE DOOR BEING CLOSED. THIS ENGAGES THE "DOOR AJAR" INDICATOR WHICH IS LINKED WITH THE LATCHING MECHANISM WHICH IS LINKED TO THE LOCKING FEATURES. THIS HAPPENS DAILY AND THE DOOR NEEDS TO BE FREQUENTLY OPENED AND CLOSED TO ATTEMPT TO GET THE SENSOR TO RECOGNIZE THAT THE DOOR IS ACTUALLY CLOSED (WHICH IT IS). PERIODICALLY, THE INDICATOR WILL NOT CLEAR WHICH MAKES THE VEHICLE UNLOCKABLE WHILE DRIVING AS IT HAS THE AUTOMATIC LOCK FEATURE AT 10-12 MPH. EVEN WHEN MANUALLY LOCKING THE DOORS WHILE DRIVING WITH THIS "DOOR AJAR" INDICATOR ACTIVATED, THE DOORS WILL UNLOCK THEMSELVES BECAUSE IT BELIEVES THE DOOR IS OPEN. WHEN PARKED AND WHEN THIS HAPPENS, YOU CAN ONLY MANUALLY (FINGERS OR KEY FOB) LOCK THE VEHICLE BUT THE FACTORY ALARM SYSTEM WILL NOT ACTIVATE AS IT THINKS THE DOOR IS OPEN. THIS IS AN UNSAFE CONDITION AND NEEDS TO BE RECALLED. *TR