NHTSA Complaint #10596325 — 2014 CADILLAC CTS

UNKNOWN OR OTHER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10596325
Vehicle	2014 CADILLAC CTS
Component	UNKNOWN OR OTHER
Date of Incident	May 16, 2014
Date Filed	June 5, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

PURCHASED A NEW 2014 CADILLAC CTS, WINDOW STICKER SHOWED CLEARLY AND AS A SELLING FEATURE THAT THE CAR RECEIVED A GOVERNMENT 5 STAR SAFETY RATING FOR FRONTAL CRASH, DRIVER AND PASSENGER AND FOR ROLL OVER. FIVE MONTHS LATER, MAY 16, 2014 I RECEIVED A LETTER FROM CADILLAC STATING THAT THERE WAS AN ERROR AND THE CAR DID NOT RECEIVE A 5 STAR GOVERNMENT RATING AND THEY SENT ME A NEW WINDOW STICKER.. I FEEL THIS IS FALSE ADVERTISING PROMOTING THE SAFETY OF THE CAR BASED ON US GOVERNMENT SAFETY RATING. THANK YOU

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