NHTSA Complaint #10596311 — 2009 CHEVROLET HHR STEERING:ELECTRIC POWER ASSIST SYSTEM

Complaint Details

ODI Number	10596311
Vehicle	2009 CHEVROLET HHR
Component	STEERING:ELECTRIC POWER ASSIST SYSTEM
Date of Incident	May 14, 2014
Date Filed	June 5, 2014
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, A LOUD CHIME SOUNDED INSIDE OF THE VEHICLE. THERE WAS AN IMMEDIATE LOSS OF THE POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE POWER STEERING MOTOR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

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