NHTSA Complaint #10596234 — 2010 RAM 2500

THE DODGE RAM WAS CHECKED BY THE DEALERSHIP THAT HAS NOT BEEN ABLE TO SUPPLE THE RECALL PARTS (RECALL N 49) SINCE THE DATE OF RECALL (DECEMBER 2013). I CALLED EVERY MONTH FOR AN APPOINTMENT AND ONLY ON THE LAST CALL DID THE LOCAL DEALERSHIP TELL ME THE FIRST TIME THEY COULD SUPPLY THE RECALLED TIE RODS ON MAY 29. CONSEQUENTLY, I TOOK THE TRUCK TO BE INSPECTED BY THE LOCAL DEALERSHIP FOR THE TIE ROD PROBLEM ON 5/14/2014 BECAUSE, AS I TOLD THEM, I PLANNED TO DRIVE 10 HOURS FROM SANTA FE NM (HOME) TO FT COLLINS CO PULLING A HORSE TRAILER WITH TWO VALUABLE HORSES AND DID NOT WANT ANYTHING TO HAPPEN. THE TIE ROD BROKE AS I WAS BACKING UP TO ATTACH THE HORSE TRAILER FOR THE HOMEWARD BOUND TRIP. TEN MINUTES LATER AND WE WOULD HAVE ALL BEEN DEAD. THANK GOODNESS THE FT COLLINS DEALERSHIP DID HAVE THE NEW TIE RODS IN REPLACEMENT BUT I BELIEVE THE SANTA FE LITHIA DEALERSHIP WAS MUCH REMISS IN NOT OBTAINING THE REPLACEMENT PARTS FOR ITS LOCAL CUSTOMERS AND CLEARING THE TRUCK FOR A LONG ROAD TRIP. *TR