NHTSA Complaint #10596062 — 2011 MERCURY MILAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10596062
Vehicle	2011 MERCURY MILAN
Component	ELECTRICAL SYSTEM
Date of Incident	May 19, 2014
Date Filed	June 4, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I AM THE OWNER OF A 2011 MERCURY MILAN LESS THAN FOUR YEARS OLD AND WITH ALMOST 25,000 MILES ON IT. RECENTLY THE LEFT REAR TAIL LIGHT / BRAKE LIGHT ASSEMBLY BURNED OUT ON ME. I TOOK MY CAR TO A LOCAL FORD DEALER AND THEY TOLD ME THAT THERE IS NO WAY TO REPAIR THE TAIL LIGHT / BRAKE LIGHT ASSEMBLY, AND THAT THE SOLUTION IS TO REPLACE THE TAIL LIGHT / BRAKE LIGHT ASSEMBLY. I HAD IT REPLACED FOR OVER $400.00 I AM DISAPPOINTED IN THE LIFE SPAN OF THIS IMPORTANT PIECE OF SAFETY EQUIPMENT. I AM ALSO DISAPPOINTED THAT FORD WOULD DESIGN THIS IMPORTANT PIECE OF SAFETY EQUIPMENT IN SUCH A WAY THAT IT CANNOT BE REPAIRED. I WOULD LIKE THE FEDERAL GOV'T TO LOOK INTO THIS ISSUE. *TR

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