NHTSA Complaint #10595971 — 2010 HONDA CIVIC

THERE IS A WATER LEAK INSIDE OF MY 2010 HONDA CIVIC LX THAT OCCURS WHEN IT RAINS.THE WATER LEAK IS EVIDENT AROUND THE DRIVER'S SIDE CURTAIN AIR BAG AND OTHER SECTIONS WHICH MAY NOT BE VISIBLE.SEE MY YOUTUBE VIDEO THAT I MADE WHICH SHOWS THE PROBLEM AS IT IS OCCURRING: HTTP://YOUTU.BE/XIYZNF6IGBE ONE OF MY BIGGEST CONCERN IS THAT THE WATER LEAK WILL CORRODE THE SIDE CURTAIN AIRBAG AND PREVENT IT FROM WORKING PROPERLY IN AN ACCIDENT. A SEARCH ON YOUTUBE AND GOOGLE ABOUT THE WATER LEAK ON THAT TYPE OF VEHICLE REVEALED THAT OTHER HONDA CIVIC CUSTOMERS ARE HAVING THE SAME ISSUE. SINCE MY VIDEO UPLOAD OF THE ISSUE, AT LEAST ONE PERSON HAS E-MAILED ME VIA MY YOUTUBE ACCOUNT AND REQUESTED FOR ME TO LET HIM KNOW HOW THE ISSUE IS RESOLVED BECAUSE HE IS ALSO HAVING THE SAME PROBLEM. WHEN I NOTICED THE WATER LEAK I CONTACTED HONDA MOTORS AND HAD THE VEHICLE CHECKED OUT AT SLOANE HONDA'S SERVICE DEPARTMENT IN PHILADELPHIA, PA. HOWEVER THE SERVICE DEPARTMENT WAS NOT ABLE TO REPLICATE THE WATER LEAK AND THEREFORE ARE NOT ABLE TO DETERMINE THE SOURCE OF THE PROBLEM. THE SERVICE DEPARTMENT COMPLETED THE ASSESSMENT AS A COURTESY TO ME.THE VEHICLE HAS APPROXIMATELY 28K MILES; HOWEVER THE WARRANTY IS EXPIRED BECAUSE THE VEHICLE WHICH IS A 2010 MODEL IS OVER 3 YEARS OLD. BECAUSE THE WATER LEAK WAS NOT ABLE TO BE REPLICATED AT THE SERVICE LOCATION,HONDA MOTORS IS UNWILLING TO GO ANY FURTHER WITH ADDRESSING THE ISSUE. ANY FURTHER VISITS TO THE SERVICE STATION WOULD REQUIRE FOR ME TO PAY OUT OF POCKET SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY. MY REQUEST FOR HONDA MOTORS TO EXTEND THEIR MANUFACTURER'S WARRANTY UNTIL THE SOURCE OF THE WATER LEAK IS IDENTIFIED AND THE PROBLEM FIXED WAS DENIED. PLEASE ASSIST IN RESOLVING THIS ISSUE WITH MY VEHICLE AND OTHER'S WHO ARE EXPERIENCING THE SAME PROBLEM. MAYBE A RECALL TO IDENTIFY AND CORRECT THE PROBLEM IS WARRANTED. THANK YOU. *TR