NHTSA Complaint #10595507 — 2004 CHRYSLER PACIFICA

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10595507
Vehicle	2004 CHRYSLER PACIFICA
Component	VEHICLE SPEED CONTROL
Date of Incident	May 15, 2014
Date Filed	June 2, 2014
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I PURCHASED MY 2004 CHRYSLER PACIFICA IN OCTOBER OF 2013. I WAS HAVING SOME ISSUES WITH MY CAR MAKING A CLUNKING NOISE WITH ACCELERATION AND I TOOK IT UP TO THE CAR SHOP. (MAY OF 2014) I WAS TOLD THE MOTOR MOUNTS ARE RUSTED OUT AND THE ENGINE CRADLE IS RUSTED ALMOST THROUGH. I WAS TOLD THERE WAS A RECALL FOR THE 2004 PACIFICAS. I CALLED CHRYSLER AND WAS TOLD MY CAR IS OUT OF THE RANGE FOR THE RECALL BY 6 MONTHS. I WAS NOT AWARE OF THIS RECALL OR WOULD HAVE TAKEN CARE OF IT WHEN I FOUND OUT ABOUT IT. THE COST TO REPAIR IS ABOUT 3,000.00 AND THE CAR IS NOT SAFE TO DRIVE. I HAVE FOUND THIS IS A MAJOR PROBLEM WITH MANY OTHER PACIFICA OWNERS AND WOULD LIKE SOMETHING DONE ABOUT THIS. I DO NOT FEEL I SHOULD HAVE TO PAY FOR THIS REPAIR WHEN IT HAS BEEN KNOW BY CHRYSLER THAT THIS IS A VERY UNSAFE DEFECT IN THEIR PRODUCT. *TR

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