NHTSA Complaint #10595421 — 2008 CHRYSLER PACIFICA AIR BAGS

Complaint Details

ODI Number	10595421
Vehicle	2008 CHRYSLER PACIFICA
Component	AIR BAGS
Date of Incident	March 3, 2014
Date Filed	June 1, 2014
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE CLOCK SPRING IN THE STEERING COLUMN FAILED CAUSING THE AIRBAG AND HORN NOT TO WORK. CLOCK SPRING IS NO LONGER MANUFACTURED OR FOUND IN CHRYSLERS INVENTORY. THE PART WAS NEVER PRODUCED BY AN AFTER MARKET COMPANY. DEALER HAS TRIED TO FIND IT IN JUNK YARDS WITH NO LUCK AFTER 3.5 MONTHS. CHRYSLER IS RELATIVELY SILENT ON HELPING TO CORRECT OR REPLACE THE VEHICLE. VEHICLE IS OWNED BY A CONSUMER WITH MULTIPLE SCLEROSIS AND WITHOUT THE VEHICLE HAS LOST HER INDEPENDENCE. *TR

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