NHTSA Complaint #10595254 — 2011 AUDI Q5

I PURCHASED A CERTIFIED PREOWNED AUDI Q5 LAST MARCH 2013. THE VEHICLE WAS RUNNING FINE. NO PROBLEMS OR CONCERNS. I TOOK THE VEHICLE TO AN AUDI DEALER IN FEBRUARY 2014 FOR AN ANNUAL SERVICE AND ALSO IN MARCH 2014 FOR MY YEARLY INSPECTION/EMISSIONS TESTING. ON APRIL 2014, I HAD LOSS THE VEHICLE DUE TO AN UNKNOWN FIRE THAT HAD STARTED IN THE CAR. YES, MY CAR WAS ENGULFED IN FIRE! PRIOR TO THIS FIRE, I HAD NO PROBLEMS OR MESSAGES ON MY DASHBOARD OR SMELLED SMOKE WHILE I HAD DROVE THE CAR. THE CAR WAS RUNNING FINE UP UNTIL THAT DAY. I HAVE NO IDEA WHAT HAPPENED TO MY VEHICLE. THE INSURANCE COMPANY HAD INVESTIGATED THIS VEHICLE, AND THEY STATED THAT ARSON WAS NOT THE BLAME FOR THE FIRE. THEY R/O AN ELECTRICAL ISSUE THAT MIGHT OF BEEN THE CAUSE OF THE FIRE. THE INSURANCE COMPANY HAD ALSO RESEARCHED RECALLS AND MANUFACTURER DEFECTS, AND THEY CLAIMED THERE WERE NO ISSUES. I AM COMPLETELY STUNNED ABOUT THIS INCIDENT. THE CAR WAS PARKED ALL DAY, AND I JUST CAN'T BELIEVE OUT OF NOWHERE THAT THE CAR HAD CAUGHT ON FIRE. I'VE BEEN IN CONTACT WITH THE DEALER WHERE I PURCHASED THE VEHICLE, AND THEY ARE AS SHOCKED AS I AM ABOUT WHAT HAPPEN. HOPEFULLY, I'LL GET AN EXPLANATION AS TO WHY THE VEHICLE HAD MYSTERIOUSLY CAUGHT ON FIRE. *TR