NHTSA Complaint #10595153 — 2008 SUZUKI XL7

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10595153
Vehicle	2008 SUZUKI XL7
Component	STRUCTURE:BODY
Date of Incident	July 1, 2013
Date Filed	May 30, 2014
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

BECAUSE OF FAULTY PRIMER, THE PAINT ON MY 2008 XL7 IS NOW PEELING OFF AND BUBBLING. SUZUKI REFUSES TO DO ANYTHING ABOUT IT. IT IS TOO EXPENSIVE TO FIX SO WHEN I GO TO TRADE IT IN, IT WILL BE WORTH LITTLE TO NOTHING. I WILL NEVER BUY ANOTHER SUZUKI AGAIN SIMPLY BASED ON THE LACK OF CUSTOMER SERVICE. MINE IS NOT THE ONLY WHITE XL7 THIS HAS HAPPENED TO. THERE ARE MANY MORE COMPLAINTS WHEN YOU SEARCH THE INTERNET WHERE SUZUKI HAS DONE NOTHING. IT'S SAD BECAUSE IT WAS A REALLY CLASSY VEHICLE AND NOT IT LOOKS LIKE A HOT MESS! IT DOESN'T SEEM LIKE SUZUKI WOULD WANT THEIR BRAND BEING REPRESENTED LIKE THIS AS YOU CAN CLEARLY TELL THE PAINT PROBLEM WAS NOT CAUSED BY AN ACCIDENT BUT IS A TRUE DEFECT. *TR

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