NHTSA Complaint #10588377 — 2008 SUZUKI XL7

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10588377
Vehicle	2008 SUZUKI XL7
Component	ELECTRICAL SYSTEM
Date of Incident	July 30, 2009
Date Filed	May 14, 2014
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

FRONT DOOR LOCKS WOULD NOT RESPOND TO KEY FOB AND WOULD STAY LOCKED. HAD TO USE KEY TO GET INTO THE CAR. GOT IT FIXED UNDER WARRANTY. NOW, REAR LOCKS INTERMITTENTLY WONT RESPOND TO FOB. EITHER THE REAR DOORS STAY LOCKED( AND CANNOT EVEN BE OPENED WITH THE HANDLE FROM THE INSIDE) OR SOMETIMES THEY WONT LOCK WHEN YOU LEAVE THE CAR. THE LOCK/UNLOCK BUTTON INSIDE THE CAR DOES NOT OVERRIDE THE SITUATION. THIS VEHICLE HAS NO KEY OPTION FOR THE REAR DOORS. THANKFULLY, NO ONE HAS BEEN STUCK IN THE REAR SEATS AND UNABLE TO GET OUT. NO RHYME OR REASON AS TO WHEN IT HAPPENS AND WHEN THEY WILL START WORKING AGAIN. CANT TRUST THAT THE CAR IS SECURELY LOCKED OR THAT PEOPLE CAN GET OUT WHEN IT DECIDES THAT IT DOESN'T WANT THE DOORS TO UNLOCK. *TR

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