NHTSA Complaint #10594222 — 2013 FORD FUSION

WHILE DRIVING ON PENNSYLVANIA TOLL ROAD TO MASSACHUSETTS, THE "SERVICE ADVANCE TRACTION" AND "HILL START ASSIST NOT AVAILABLE" WARNING AND "AIR BAG" SYMBOL CAME ON. NEXT DAY I WENT TO THE DEALER MAGUIRE'S FORD OF HERSHEY, 100 N.THISTLEDOWN DR, PALMYRA, PA 17078. THE DEALER REPORTED THAT RCM MODULE MUST BE REPLACED, HOWEVER PART IS ON NATIONAL BACK-ORDER AND NOT AVAILABLE ( 300 CASES). I HAD TO SIGN THAT I WAS INFORMED THAT IN A CASE OF AN ACCIDENT THE AIR BAG SYSTEM WILL NOT WORK . THE DEALER INFORMED MY HOME DEALER KERRY FORD IN CINCINNATI OH AND SENT A FAX WITH INFORMATION TO ORDER A PART. I CALLED MY DEALER WHEN I RETURNED BACK TO OHIO FROM MY VACATION AND AS OF TODAY 05/27/2014 PART IS STILL NOT AVAILABLE, NO DATE OF PART DELIVERY IS KNOWN. *TR