NHTSA Complaint #10593980 — 2012 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10593980
Vehicle 2012 TOYOTA HIGHLANDER
Component STEERING
Date of Incident
Date Filed
Mileage 51,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

THE VEHICLE DEVELOPED A CLICKING FEEL IN THE STEERING SYSTEM ABOUT A YEAR AND 9 MONTHS FROM MANUFACTURE DATE. TOYOTA DEALERSHIP DIAGNOSED PROBLEM AS A FAILED INTERMEDIATE STEERING SHAFT AND RECOMMEND INDICATE REPLACEMENT . I CONTACTED TOYOTA AS I FEEL REPAIR SHOULD BE COVERED BY COMPANY DUE TO NATURE OF FAILURE AND AGE OF VEHICLE. THEY HAVE NOT OFFERED ANYTHING IN WAY IF ASSISTANCE AND HAVE NO RECALL PENDING EVEN THOUGH THIS SEEMS TO BE A SERIOUS PROBLEM ACROSS THE WHOLE TOYOTA VEHICLE LINE UP. *TR

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