NHTSA Complaint #10593782 — 2005 LEXUS RX330

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10593782
Vehicle	2005 LEXUS RX330
Component	STEERING
Date of Incident	May 15, 2014
Date Filed	May 23, 2014
Mileage	128,772 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY DASHBOARD BEGAN TO SHOW SIGNS OF CRACKING ABOUT A YEAR AGO. IT STARTED TO CRACK AROUND THE RADIO/AUDIO COMPONENTS AND SPREAD QUICKLY LIKE A SPIDER WEB. LEXUS AGREED TO REPLACE THE DASHBOARD AT NO CHARGE, BUT NOT THE LABOR COSTS. WHILE REPLACING IT, THEY ADVISED ME THAT THE POWER STEERING RACK AND PINION HAD SEVERE FLUID LEAKAGE ON RIGHT SIDE, BOOT DETERIORATED. THE COST OF THIS REPAIR WAS $1,856.00. THERE WAS ALSO AN ISSUE WITH THE LEFT FRONT CV AXLE INBOARD JOINT BOOT, AN ADDITIONAL $412.00. IN READING ALL THE COMPLAINTS ON THIS WEBSITE AND ON THE INTERNET, IT APPEARS THAT THE DASHBOARD AND THE RACK AND PINION ARE A COMMON PROBLEMS THAT LEXUS IS AWARE OF. A SERVICE REPRESENTATIVE ALSO TOLD ME THAT THE RX 350 HAS A SIGNIFICANT PROBLEM WITH THE RACK AND PINION, BUT LEXUS IS NOT WILLING TO DO ANYTHING ABOUT IT. I AM HOPING THAT THIS BRINGS LIGHT TO THESE ISSUES AND SOMETHING IS DONE ABOUT THIS. *TR

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