NHTSA Complaint #10593711 — 2014 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10593711
Vehicle 2014 SUBARU OUTBACK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 815 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

THIS IS THE SECOND INCIDENT WHERE THE ELECTRIC PARKING BRAKE LIGHT INDICATES THE BRAKE HAS BEEN SET & NOT RELEASED. THE CAR WAS TOWED INTO DEALERSHIP YESTERDAY (5/22/2014) FOR SAME REASON. DEALER STATED THEY SPOKE WITH SUBARU & WERE UNABLE TO FIND ANY REASON FOR THE FAULT. THEY STATED COMPUTER INDICATED THE BRAKES WERE NOT ENGAGED BUT THAT THIS SAME SYSTEM DOES DISABLE THE ELECTRONIC STABILITY CONTROL WHEN THIS FAULT OCCURS. WE ARE VERY CONCERNED THE VEHICLE IS SAFE TO DRIVE DESPITE THE ASSURANCES OF THE SERVICE MANAGER ( [XXX]) THAT THE VEHICLE IS SAFE (NO WORRIES). THE INSTRUMENT LIGHT ON THE PANEL ALSO FLASHES "CHECK ENGINE LIGHT AT THE SAME TIME LIGHT FLASHES INDICATING PARKING BRAKE HAS BEEN SET & NOT RELEASED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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