NHTSA Complaint #10593640 — 2004 TOYOTA 4RUNNER

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10593640
Vehicle 2004 TOYOTA 4RUNNER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 123,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

1.) 4RUNNER SAT FOR 10-15 MINUTES WITH RADIO ON (NOT RUNNING) (BATTERY TESTED GOOD/700, 701, 691 OUR OF 75 CA) 2.) 4RUNNER WOULD NOT START, BATTERY ISSUE, AND WAS SUBSEQUENTLY JUMPED. 3.) DROVE 4RUNNER 10 MINUTES, PARKED, TUNED OFF AND STARTED BACK UP JUST FINE. 4.) 4RUNNER SAT FOR 3 HOURS, STARTED 4RUNNER, BUZZER/WARNING SOUND EMITTED AND BRAKE AND ABS LIGHT WERE ON. 5.) TRIED DISCONNECTING BATTERY TO SEE IF SYSTEM WOULD RESET AFTER SPEAKING TO TOYOTA DEALER TO NO AVAIL. 6.) BACKED 4RUNNER OUT OF PARKING SPOT, LIGHTS AND BUZZER STILL IN EFFECT, AND 4RUNNER HAD NO BREAKS. 7.) TOOK 4RUNNER TO DEALER, DEALER CLEARED CODES, BATTERY TEST, RESET BRAKE SYSTEM, TEST DROVE, ALL WORKED. 8.) DROVE 4RUNNER APPROXIMATELY 10-11 MILES, HIT BRAKES, BRAKES FAILED, ABS AND BRAKE LIGHT ON, WARNING/BUZZER SOUND, CRASH - NO FATALITIES. 9.) CODES FROM DEALER C1223, C1251, C1256; BRAKE FLUID LEVEL GOOD. 10.) DEALER REPLACED ABS AND MASTER CYLINDER. $3,356 REPAIR COST. 11.) DEALER (FROM MULTIPLE DEALERS IN THE ORLANDO, FL MSA) INDICATED THIS IS A COMMON OCCURRENCE AND ONLY BY UNACCEPTABLE ODDS DO YOU AVOID CRASH, DEATH OR SERIOUS INJURY. 12.) TOYOTA HAS NO SAFEGUARDS FOR EARLY INDICATION PROBLEM COULD OR MAY OCCUR. 13.) TOYOTA HAS NO MAINTENANCE SPECIFICATIONS FOR PREVENTING OR RECOGNIZING A POSSIBLE FATAL MALFUNCTION IN THE BRAKING SYSTEM. 14.) TOYOTA HAS NO ECONOMICAL SOLUTION TO RESOLVE/REPLACE THE ABS PUMP/MASTER CYLINDER AND IS IN THE TOP 5 MOST EXPENSIVE PARTS OF THE VEHICLE. 15.) TOYOTA HAS RECEIVED MULTIPLE REPORTS FROM ORLANDO, FL MSA DEALERS FROM WHAT I AM TOLD AND HAS DISREGARDED, NEGLECTED, REFUSED, DECLINED TO ADDRESS. *TR

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