NHTSA Complaint #10593021 — 2005 CHEVROLET MALIBU

I HAD SENT AN EMAIL REGARDING THE RECALLS I HAD HEARD ABOUT. SOMEONE FROM YOUR COMPANY CALLED AND ALSO CONTACTED NICK CHEVROLET. WHEN I WAS TALKING TO THE SERVICE TECH ([XXX]) HE MADE AN APPOINTMENT FOR ME TO DROP MY CAR OFF SO THAT THEY COULD LOOK AT ALL OF THE ISSUES I WAS HAVING. WHEN I GOT TO THE DEALERSHIP ON SATURDAY MAY 17TH I SPOKE WITH LOUIS AND EXPLAINED WHAT WAS GOING ON AND WHAT [XXX] TOLD ME TO DO. [XXX] THEN PROCEEDED TO TELL ME "HE DIDN'T CARE WHAT I WAS TOLD, HE WAS THE SERVICE MANAGER" AT THAT POINT HE PROCEED TO TELL ME THAT THE ONLY RECALL FOR MY CAR WAS SOME WIRE AND THAT THEY DIDN'T HAVE THE PART AND DIDN'T KNOW WHEN IT WOULD BE IN. SO HE DIDN'T LISTEN AND ANYTHING I HAD TO SAY ABOUT MY EMAIL TO YOU OR MY CONVERSATION WITH [XXX]. I AM EXTREMELY DISAPPOINTED WITH GM AND THIS DEALERSHIP AND WOULD NOT RECOMMEND EITHER TO MY WORST ENEMY, HENCE MY LAST EMAIL. IF ANYTHING HAPPENS TO ME OR MY VEHICLE BECAUSE OF GM AND/OR [XXX] FROM NICK CHEVROLET BOTH WILL BE HELD ACCOUNTABLE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR