NHTSA Complaint #10592891 — 2011 DODGE RAM 2500

RECEIVED RECALL NOTICE N49 FROM CHRYSLER (NHTSA 13V-529) APPROXIMATELY MARCH 18, 2014. THIS IS IN REGARD TO A STEERING DEFECT ON OUR 2011 RAM 2500HD TURBO DIESEL TRUCK. ACCORDING TO THE RECALL NOTICE THE PROBLEM IS "THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." THIS SOUNDS LIKE A SERIOUS SAFETY ISSUE TO ME. SO WE TOOK IT INTO THE NEAREST DODGE DEALER ON MARCH 19, 2014. AFTER EXAMINING THE TRUCK THEY SAID IT DOES NEED THE REPAIR, BUT THEY HAVE NO PARTS. SO THEY PUT US ON A WAITING LIST AND THAT IT WOULD BE ABOUT 30 DAYS. IT IS NOW TWO MONTHS LATER AND WE ARE TOLD THAT WE ARE STILL ABOUT 30 DAYS OUT ON THE WAITING LIST. THE RECALL NOTICE SAYS THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE MAY FILE A WRITTEN COMPLAINT WITH THE ADMINISTRATOR OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THIS IS MY FORMAL WRITTEN COMPLAINT. MY DEALER (TEMPE DODGE) HAS FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME. PLEASE USE ALL THE AUTHORITY OF THE UNITED STATES GOVERNMENT TO COMPEL CHRYSLER CORPORATION TO EXPEDITE THE REPAIR OF THIS DANGEROUS CONDITION! THANK YOU. *TR