NHTSA Complaint #10592416 — 2003 DODGE RAM 2500

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH WITH A HORSE TRAILER IN TOW, THE FRONT END OF THE VEHICLE SUDDENLY BEGAN TO SHAKE VIOLENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE BACK ONTO THE RIGHT SIDE OF THE ROAD WITHOUT CRASHING. THE FAILURE RECURRED AT SPEEDS GREATER THAN 25 MPH. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) IN MARCH OF 2014. THE CONTACT REACHED OUT TO THE DEALER ON SEVERAL OCCASIONS, BUT THE PARTS WERE NEVER AVAILABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 196,000.