NHTSA Complaint #10592222 — 2014 CHEVROLET IMPALA EQUIPMENT ADAPTIVE/MOBILITY

Complaint Details

ODI Number	10592222
Vehicle	2014 CHEVROLET IMPALA
Component	EQUIPMENT ADAPTIVE/MOBILITY
Date of Incident	January 30, 2014
Date Filed	May 18, 2014
Mileage	800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

EXPERIENCE ON MULTIPLE OCCASIONS THE FORWARD COLLISION AVOIDANCE ACTIVATION OF A FLASHING A RED LIGHT FROM DASH INTO THE FRONT WINDSHIELD AND SOUNDING AN ALARM WITH THREE OR FOUR BEEPS. REFERRING TO THIS AS PHANTOM BRAKING ACTIVATED BY THE FORWARD COLLISION AVOIDANCE SYSTEM CAUSING AUTONOMOUS BRAKE ACTIVATION AND THE CRUISE CONTROL DISENGAGEMENT. IT IS UNKNOWN IF THE ACTIVATION OF BRAKE LAMPS OCCUR I HOPE THEY WORK WHEN THIS HAPPEN. MY SERVICE MANAGER SUGGESTION IS TO DEACTIVATE FEATURE. CHEVROLET CUSTOMER ASSISTANCE CENTER 71-1299424541 ME BACK TO THE DEALER WITH NO SOLUTION/EXPLANATION. *JS

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