NHTSA Complaint #10588694 — 2004 CHEVROLET TAHOE

THE VOLTMETER DOES NOT READ AND NEEDLE IS STUCK BELOW THE GAUGE AND NOW THE SPEEDOMETER IS STARTING TO GO OUT, THIS IS A SAFETY CONCERN. THERE WAS AN EXTENDED WARRANTY ON THE INSTRUMENT PANEL HOWEVER WE COULD NOT TAKE IT IN UNTIL IT SHOWED SIGNS OF FAILURE. THE FAILURE ACCORD NOW WITH 142,000 WHICH IS OVER THE 80,000 EXTENDED WARRANTY. I AM THE ORIGINAL OWNER OF THE VEHICLE AND THE BEST GM HAS OFFERED TO DO FOR ME IS TAKE $58.00 OFF A $475.00 REPAIR. I HAVE TALKED TO MY DEALERSHIP ABOUT JUST PAYING FOR THE LABOR IF THEY WOULD REPLACE THE PART BUT NOPE. I JUST MOVED TO THE AREA AND DO NOT HAVE A SERVICE RECORD WITH A DEALER HOWEVER I HAVE HAD MY VEHICLE SERVICED AT ONLY GM DEALERSHIPS ACROSS THE COUNTRY. THE ORIGINAL DEALERSHIP I PURCHASED THE VEHICLE FROM IS NO LONGER IN BUSINESS AND THE OTHER DEALERSHIP I USE TO GO TO IN MY OTHER STATE OFFERED TO BASICALLY REPLACE THE PART WITH MYSELF PAYING THE LABOR HOWEVER I LIVE OVER 700 MILES AWAY FROM THE DEALERSHIP TO HAVE IT DONE. IF THAT CAN BE DONE THERE WHY CAN'T THE DEALERSHIP OFFER THE SAME WHERE I AM NOW? I BOUGHT THE VEHICLE NEW IN GOOD FAITH AND ONLY HAVE PURCHASED CHEVROLET PRODUCTS MY ENTIRE LIFE. I DO NOT UNDERSTAND WHY GM CANNOT HELP ME OUT, THEY KNOW THIS PART IS FAULTY, PLAIN AND SIMPLE. *TR