NHTSA Complaint #10588349 — 2012 FORD FOCUS

I BOUGHT THE FOCUS NEW A COUPLE OF YEARS AGO. AT FIRST IT SEEMED TO DO WELL BUT FOR THE PAST YEAR, AND MORE OFTEN RECENTLY, THE TRANSMISSION HAS BEEN SHUTTERING AND I HEAR A GRINDING SOUND COMING FROM UNDERNEATH THE CAR. I HAVE NOTICED IT ONLY HAPPENS AT LOWER SPEEDS(BELOW 15MPH) WHEN IN 1ST OR 2ND GEAR. WHEN YOU PRESS ON THE GAS FROM A STOP IT SOMETIMES JERKS YOU INTO MOVEMENT OR IF YOU PRESS THE GAS A BIT HARDER IT WILL SHUTTER THROUGH 1ST GEAR AND JUMP INTO 2ND GEAR. I HAVE FOUND IT TO BE A PROBLEM DRIVING AROUND TOWN OR WHEN MERGING ONTO A FREEWAY WHERE SOME ACCELERATION IS NEEDED TO GET TO SPEED. *TR