NHTSA Complaint #10588164 — 1999 JEEP GRAND CHEROKEE

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10588164
Vehicle	1999 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	June 13, 2011
Date Filed	May 13, 2014
Mileage	152,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE BLOWER TO THE HEATER AND AIR CONDITIONING WENT OUT. I HAVE HAD IT REPLACED 2 TIMES IN LESS THAN 3 YEARS. NOW ITS OUT AGAIN. IT'S DIFFICULT TO DRIVE IN WINTER WITH NO BLOWER TO A HEATER AND DIFFICULT IN SUMMER WITH NO BLOWER TO THE AIR CONDITIONING. A MECHANIC I WENT TO SAID HE HAS SEEN MULTIPLE JEEPS WITH THIS SAME ISSUE. HE BELIEVES IT MAY BE THE CABLE WIRES DUE TO THE NEARNESS TO THE ENGINE AND THEY WERE NOT BIG ENOUGH TO HANDLE THE HEAT. IS THIS TRUE? HE ALSO THOUGHT JEEP WAS AWARE OF THIS ISSUE. IF SO, HOW DO I GET THIS FIXED SO IT WORKS PROPERLY AND NOT GO OUT EVERY YEAR? EVERY ONCE IN A "BLUE MOON" THE BLOWER WILL COME ON FOR A COUPLE SECONDS BUT WILL NOT STAY ON. *TR

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