NHTSA Complaint #10588159 — 2006 JEEP LIBERTY

AS I HAD JUST EXITED THE FLORIDA'S TURNPIKE NORTH BOUND AT KENDALL DRIVE IN MIAMI AND ATTEMPTED TO ENTER THE TOWN AND COUNTRY MALL AT ABOUT 20 MPH, THE FRONT PASSENGER SIDE BALL JOINT OF MY 2006 CRD 4X4 JEEP LIBERTY CAME APART CAUSING THE VEHICLE TO LOCK THE FRONT WHEEL AS THE STEERING ARM WITH PART OF THE BALL JOINT ENTER AND LANDED INSIDE THE RIM AND THE TIRE, PERFORATING IT AND PREVENTING THE TIRE FROM TURNING CAUSING THE JEEP TO ALMOST BUCK LIKE A HORSE SENDING US HEAD FIRST TOWARDS THE WINDSHIELD. THANKFULLY, IT DID NOT HAPPEN 45 SECONDS EARLIER WHEN MY FAMILY AND I WERE ON THE EXPRESS WAY DRIVING 65 MPH...IT WOULD HAVE BEEN CATASTROPHIC! THIS EQUIPMENT/PART FAILURE IS KNOWN AS RECALL F-23 BY CHRYSLER/JEEP AND THEY ARE WELL AWARE OF IT!! I WAS NEVER AWARE OF SUCH RECALL !! CHRYSLER/JEEP, AFTER ONE MONTH AT THEIR DEALER CONTINUE TO REFUSE TO FIX THE COLLATERAL DAMAGE ON THE VEHICLE (RIM, ETC) CREATED BY THEIR DEFECTIVE PART!! USING AS AN EXCUSE THAT THE FACTORY WARRANTY IS OVER WHEN IT HAS NOTHING TO DO WITH THAT. CHRYSLER SENT AN "INDEPENDENT" INSPECTOR TO VIEW THE VEHICLE. THIS "INDEPENDENT" INSPECTOR'S BILL IS PAID BY CHRYSLER. THIS EQUIPMENT FAILURE IS EXTREMELY DANGEROUS!! AND COULD BE FATAL!!! PLEASE HELP!! AT THIS TIME I ONLY WANT MY JEEP FIXED PROPERLY, AND THAT CHRYSLER HONORS THE TRADITIONAL JEEP QUALITY AND COMMITMENT TO THEIR CUSTOMERS!! A LETTER HAS BEEN SENT TO CHRYSLER CLAIMS AFTER MULTIPLE ATTEMPTS TO SOLVE THIS PROBLEM IN PERSON AND VIA TELEPHONE. NO RESULTS!! UPDATED 06/04/14