NHTSA Complaint #10587728 — 2008 DODGE RAM 5500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10587728
Vehicle	2008 DODGE RAM 5500
Component	STEERING
Date of Incident	February 3, 2014
Date Filed	May 12, 2014
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

CHRYSLER ISSUED A RECALL ON THE RIGHT OUTER TIE ROD ASSEMBLY SHORTLY AFTER WE PURCHASED THIS VEHICLE. THE ASSEMBLY WAS REPLACED. NOW THE LEFT OUTER TIE ROD ASSEMBLY HAS BEEN FOUND TO BE DEFECTIVE, THE RECALL WAS ISSUED, BUT CHRYSLER WON'T SEND THE PARTS TO MY DEALER. THEY ARE NOW SAYING THE PARTS DON'T NEED REPLACED! IF THAT'S THE CASE, WHY WAS THERE A RECALL ISSUED??? *TR

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