2008 DODGE RAM 5500 Steering Problems

TL* THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I RECEIVED 2 RECALL NOTICES. I HAVE SPENT HOURS TRYING TO WORK WITH CHRYSLER TO FIND A DEALERSHIP THAT WOULD BE ABLE TO FIX AND ALIGN MY TOW TRUCK. THEY HAVE BEEN UNABLE TO FIND A DEALERSHIP WITHIN 145 MILES OF MY HOME. FROM WHAT I HAVE FOUND OUT, THEY HAVE SEVERAL DEALERSHIPS THAT SELL MY TYPE OF TOW TRUCK..BUT NONE ARE ABLE TO SERVICE AND ALIGN MY TOW TRUCK. I FEEL THAT THIS IS UNACCEPTABLE. PLEASE ADVISE. [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

TL* THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/25/15 UPDATED 10/17/2017*CN

TL* THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHRYSLER ISSUED A RECALL ON THE RIGHT OUTER TIE ROD ASSEMBLY SHORTLY AFTER WE PURCHASED THIS VEHICLE. THE ASSEMBLY WAS REPLACED. NOW THE LEFT OUTER TIE ROD ASSEMBLY HAS BEEN FOUND TO BE DEFECTIVE, THE RECALL WAS ISSUED, BUT CHRYSLER WON'T SEND THE PARTS TO MY DEALER. THEY ARE NOW SAYING THE PARTS DON'T NEED REPLACED! IF THAT'S THE CASE, WHY WAS THERE A RECALL ISSUED??? *TR

TL* THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS INFORMED OF A SAFETY RECALL ON MY DODGE 5500 TRUCK. THE RECALL IS IDENTIFIED AS K28 LEFT TIE ROD END. THE DEALER, PERKINS DODGE, COLORADO SPRINGS, COLORADO REFUSED TO MAKE THE REPAIR. *TR

TL*THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20-30 MPH ON ROUGH TERRAIN, THE VEHICLE WOULD SWAY TO THE LEFT AND THE RIGHT. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 0. UPDATED 03/24/11*LJ THE CONSUMER STATED THE VEHICLE WANDERED WHILE DRIVING ON THE FREEWAY ABOVE 55 MPH. UPDATED 04/04/11

TL*THE CONTACT OWNS A 2008 DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 5 MPH THE TIE ROD BROKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIE ROD WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY HAD EXPIRED AND THE REPAIRS WOULD NOT BE COVERED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 02/11/11 *BF UPDATED 09/19/11

SECOND TIME THE RIGHT OUTER TIE ROD HAS BROKEN ON A 2008 DODGE 5500 ST. *TR

2008 DODGE 5500 VIN [XXX] DRIVERS SIDE TIE ROD FAILED / SHEARED APPEARS TO BE THE SAME PROBLEM THAT HAS BEEN RECALLED BY CHRYSLER, YET CHRYSLER SAYS THAT THIS VEHICLE IS NOT ONE OF THE TRUCKS THAT THE DEFECTIVE TIE RODS WAS INSTALLED IN. IN MY 20 PLUS YEARS IN THE AUTOMOTIVE INDUSTRY I HAVE NEVER SEEN A TIE ROD FAIL WITH THIS FEW MILES ON A VEHICLE OF THIS AGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL*-THE CONTACT OWNS A 2008 DODGE RAM 5500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH THE VEHICLE STEERED INTO THE LEFT AND RIGHT DIRECTION WITHOUT ASSISTANCE. THE STEERING WHEEL REQUIRED EXCESSIVE FORCE APPLIED TO FUNCTION PROPERLY. THE BRAKES WERE ENGAGED AND THE VEHICLE SLOWED DOWN. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SERVICE REPAIR CONSISTED OF REPLACING THE FRONT TIRES, STEERING BOX, AND STEERING ARM. ALSO, REALIGNMENT WAS PERFORMED ON THE VEHICLE. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED TO THE DEALER. THE FAILURE MILEAGE WAS 400. THE CURRENT MILEAGE WAS 4,900.