NHTSA Complaint #10587577 — 2013 SMART FORTWO
VISIBILITY:WINDSHIELD issue reported to NHTSA
Complaint Details
| ODI Number | 10587577 |
| Vehicle | 2013 SMART FORTWO |
| Component | VISIBILITY:WINDSHIELD |
| Date of Incident | |
| Date Filed | |
| Mileage | 800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
1ST MONTH OF OWNERSHIP NOTICED WHAT I THOUGHT WAS A PINE NEEDLE ON DRIVERS SIDE OF WINDSHIELD. TRIED TO REMOVE ONLY TO DISCOVER A HAIRLINE CRACK. CALLED DEALERSHIP ONLY TO BE TOLD IT WAS MY RESPONSIBILITY TO REPLACE AS IT WAS 99% A ROCK CRACK. IT'S NOT BEEN INSPECTED BY DEALERSHIP BUT WAS TOLD IT WAS CAUSED BY POOR INSTALLATION. THE [XXX] CRACK IS NOW 13 INCHES LONG JUST ACROSS MY LINE OF VISION. MY MILEAGE IS JUST OVER 5000 MILES AFTER 9 MONTHS OF USE AND FIND IT MORE THAN DIFFICULT TO PAY OVER 800.00 FOR REPLACEMENT OF SOMETHING THAT SHOULD HAVE BEEN COVERED BY MFG. GRRRRRRRRRR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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