NHTSA Complaint #10587355 — 2007 SUBARU OUTBACK
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 10587355 |
| Vehicle | 2007 SUBARU OUTBACK |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 81,147 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
IN JUNE OF 2013 I TOOK MY CAR TO THE SUBARU DEALER FOR SERVICE AFTER NOTICING A BURNING SMELL. I WAS TOLD MY FRONT RIGHT AXLE WAS BROKEN. SEVEN MONTHS LATER (JANUARY 2014) I RETURNED TO THE DEALER WITH THE SAME COMPLAINT. THIS TIME THE LEFT AXLE AND LEFT WHEEL BEARING WERE BROKEN. TWO MONTHS LATER (MARCH 2014) I WAS BACK AT THE DEALER AND MY RIGHT AXLE AND RIGHT AXLE SEAL WERE BROKEN AGAIN. THAT IS THREE AXLES IN NINE MONTHS! THE ASSISTANT SERVICE MANAGER AT SUBARU TOLD ME THIS WAS NOT ABNORMAL; THAT THE CAR HAS A "DESIGN FLAW" WHERE THE AXLE BOOT SITS VERY CLOSE TO THE CATALYTIC CONVERTER SO IT HEATS UP, WHICH CAUSES THE AXLE TO CRACK AND BREAK. *TR
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