NHTSA Complaint #10587329 — 2007 SATURN ION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10587329
Vehicle 2007 SATURN ION
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 46,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I TOOK MY CAR IN FOR THE IGNITION SWITCH RECALL REPAIR AND I ENDED UP PAYING $205.00 FOR A NEW BATTERY BECAUSE THE CAR DIDN'T RUN FOR APPROXIMATELY 3 MONTHS WHILE WAITING FOR PARTS TO BECOME AVAILABLE. THEY (DAVID CHEVROLET IN NIAGARA FALLS NY) TOLD ME THAT GM WAS NOT COVERING THE COST OF THE BATTERIES AND THAT THIS HAD HAPPENED TO 4 OR 5 OTHER PEOPLE. IN ADDITION TO THIS THEY SAID THAT THEY HAD TO REPLACE A PART FOR THE POWER STEERING THAT WAS COVERED UNDER ANOTHER RECALL. I CAN'T BELIEVE THEY CHARGED ME $65.00 IN LABOR CHARGES TO PUT IN THE BATTERY. WHEN I FINALLY GOT THE CAR HOME ,I AUTOMATICALLY LOCKED THE DOORS. GUESS WHAT, THE NEW IGNITION KEYS DON'T UNLOCK THE TRUNK OR THE CAR DOORS. THEY FORGOT TO TELL ME THIS.I DON'T BELIEVE GM IS REALLY TRYING TO RECTIFY THIS SITUATION, BECAUSE IT TOOK SO LONG FOR THE PARTS TO COME IN, MY BATTERY BECAME TOTALLY USELESS AND COST ME OVER $200.00. I WILL NEVER BUY ANY TYPE OF VEHICLE FROM ANY OF GM'S LINES, IN FACT, I WILL BUY A FOREIGN BRAND BECAUSE I NO LONGER FEEL SAFE WITH THIS CAR. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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