NHTSA Complaint #10587179 — 2008 FORD ESCAPE

COMPLAINT DESCRIPTION CASE # [XXX] IN THE PAST I HAVE BEEN A SUPPORTER OF THE "AMERICAN" COMPANY, FORD. FORD HAS NOT STOOD BY ITS PRODUCT (AND POST THE LINKS THAT ARE ON THE INTERNET CONCERNING YOUR "STEERING COLUMN PROBLEM"!) I COULD HAVE BEEN KILLED THE DAY THE STEERING COLUMN WENT OUT!!! I WANT MY MONEY BACK! $1,300.00 (I HAD TO REPLACE THE STEERING COLUMN, JUST 7 MONTHS AFTER I BOUGHT THE VEHICLE. I AM DEFINITELY OF AGE, I WORK HARD AS A GRAPHIC DESIGNER AND KNOW WHAT I AM TALKING ABOUT, AND KNOW THAT YOU HAVE/ARE ROBBING THE AMERICAN PUBLIC, BY NOT DOING A RECALL. (LET ALONE YOUR RESPONSIBILITY IN POSSIBLE INJURY AND EVEN DEATH!!!) IN YOUR 2008 FORD ESCAPE THERE IS A PROBLEM WITH THE STEERING COLUMN. YOU; AN AMERICAN COMPANY, MEANING I AM NOT DEALING WITH SOME FOREIGN CAR DEALER! I HAVE HEARD THAT YOU HAVE REPLACED 5 COMPUTERS IN TRYING TO SOLVE THE PROBLEM WITH YOUR STEERING COLUMNS . STEERING COLUMN PHONED: 1-800-392-3673 8:46AM ON MARCH 21ST. CASE #[XXX]YOU THE OWNER OF THE VEHICLE :YESVIN : [XXX] CONTACT INFORMATIONFIRST NAME : [XXX] LAST NAME :[XXX]ADDRESS :[XXX]: [XXX] STATE :[XXX], ZIP :[XXX]EMAIL ADDRESS :[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR