NHTSA Complaint #10586816 — 2011 FORD EDGE

ACCELERATOR GOES LIMP DURING ACCELERATION AND "WRENCH" ICON APPEARS ON DASH. THE ENGINE CONTINUES TO RUN WITH ELECTRICAL POWER, PRESSING ON ACCELERATOR HAS NO EFFECT. CAR CAN BE COASTED TO SIDE OF ROAD. STOPPING AND RE-STARTING THE ENGINE CLEARS THE ISSUE AND CAR WILL ACCELERATE NORMALLY. THIS HAS OCCURRED 5 TIMES, AT RANDOM, AT VARIOUS SPEEDS (I.E. 50, 60, 30 MPH). CAR WAS TAKEN INTO DEALER AFTER 2ND OCCURRENCE. DEALER COULD NOT FIND ANY ERROR CODES STORED AND SAID FORD PROCEDURE IN THIS CASE WAS TO "RESET" COMPUTER. ISSUE CONTINUED TO OCCUR AFTER GETTING VEHICLE BACK FROM DEALER. ON THE 5TH OCCURRENCE OF THE ISSUE, OWNER RAN A VEHICLE HEALTH REPORT (VHR) (BEFORE STOPPING AND RE-STARTING ENGINE) AND THE ISSUE WAS CAPTURED IN THE REPORT. HERE IS THE ISSUE DOCUMENTED IN THE VHR: THE WRENCH ICON MAY BE ILLUMINATED IN YOUR DASH OR CONSOLE OR MAY APPEAR IN YOUR MESSAGE CENTER. THE VEHICLE DIAGNOSTICS INDICATE A PARAMETER THAT IS OUT OF NORMAL RANGE OR THAT A COMPONENT HAS FAILED. SYSTEMS WITHIN YOUR VEHICLE NEED PROMPT SERVICE AND/OR INSPECTION. URGENT POWERTRAIN MALFUNCTION / REDUCED POWER POWERTRAIN FAULT: ILLUMINATES WHEN AN ELECTRIC THROTTLE CONTROL (ETC), TRANSMISSION, AWD/4X4 OR FUEL SYSTEM FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. CAR WAS TAKEN BACK TO DEALER ON MAY 6, 2014. DEALER IDENTIFIED ERROR CODES AND SAID VEHICLE HAD A DEFECTIVE THROTTLE BODY COMPONENT. COMPONENT WILL NEED TO BE REPLACED. FORD EXTENDED SERVICE PLAN DOES NOT COVER COST, OWNER IS RESPONSIBLE FOR COMPONENT REPLACEMENT ($560.00 ESTIMATED). *TR