NHTSA Complaint #10585817 — 2013 CHEVROLET IMPALA

THE WIPERS HAD ICE ON THEM AS WELL AS THE RIGHT HAND SIDE OF THE WINDSHIELD ON 01/25/14 A WEEK AFTER I BOUGHT MY CAR. THE DEFROSTER HAD BEEN ON ALL THE TIME DURING MY DRIVE HOME, ABOUT 1 HOUR. I HAD TO STOP A NUMBER OF TIMES TO KNOCK THE ICE OFF THE WIPERS AND SCRAPE THE WINDSHIELD. IT HAPPENED AGAIN ON 04/03/14 WHEN I WAS DRIVING HOME FROM THE MPLS AIRPORT. I HAD PUT ON NEW WIPERS AFTER THE FIRST INCIDENT, YET THESE WIPERS ICED UP AS WELL. I AGAIN HAD THE DEFROSTER ON, SOMETIMES IT WAS FULL BLAST. I TOOK PICTURES OF THE WIPER BLADES ON THE 4/3 DRIVE. I SHOWED THEM TO THE DEALERSHIP AND THEY SAID THE DEFROSTERS WERE WORKING FINE. TO ME THIS IS A SAFETY ISSUE. ALSO THERE IS TERRIBLE ROAD/WIND NOISE. I HAVE RECORDED IT. I HAD ALL THE WINDOWS UP, NOTHING WAS TURNED ON AND THE NOISE IS TERRIBLE. EVEN WHEN AT A STOP, YOU CAN HEAR THE NOISE OF THE PASSING CARS 2 OR MORE LANES AWAY. THE DEALERSHIP SAID THEY COULDN'T DO ANYTHING FOR IT. THEY ARE WORKING WITH ME TO TRY TO RESOLVE THE ISSUE. SO I HAVE NO COMPLAINTS ABOUT THE DEALERSHIP, BUT WITH THE CAR. I AM THINKING OF TAKING IT TO A BODY SHOP AND SEE WHAT THEY THINK OF THE ROAD/WIND NOISE. I EVEN WEAR EARPLUGS IF I HAVE TO GO VERY FAR BECAUSE I CAN'T STAND TO LISTEN TO THE NOISE. I USED TO LOVE TO GET IN THE CAR AND JUST DRIVE, WITH NO RADIO ON, I DON'T IN THIS CAR. IF YOU WOULD LIKE A PICTURE OF THE WIPER BLADES OR LISTEN TO THE NOISE IN MY CAR I CAN SEND THOSE TO YOU. *TR