NHTSA Complaint #10585282 — 2009 GMC ACADIA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10585282
Vehicle 2009 GMC ACADIA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 72,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

MY 2009 GMC ACADIA WAS PURCHASED IN AUG 2009. ASIDE FROM ROUTINE MAINTENANCE, I HAVE ALREADY HAD TO REPLACE THE WATER PUMP, THE RADIATOR, & THE TIMING BELT (NONE OF WHICH WERE COVERED UNDER MY WARRANTY) BUT ON SEPTEMBER 9, 2013 , MY TRANSMISSION LET GO. THE DEALERSHIP KEPT MY VEHICLE FOR 20 DAYS. CLAIM THEY COULDN'T REBUILD IT AND HAD TO GET A NEW ONE. (WHICH I HAVE SINCE BEEN TOLD THAT WAS A LIE, THAT THEY HAVE TO USE FACTORY REBUILT TRANSMISSIONS). GOT MY VEHICLE BACK ON SEPT. 28. ON MARCH 22, 2014, I BROUGHT IT BACK TO DEALERSHIP BECAUSE IT WAS SHOWING SIGNS OF SLIPPING TRANSMISSION AGAIN. DEALER TOLD ME IT WAS FINE SENT ME HOME. LESS THAN 2 WEEKS LATER ON APRIL 8, THE TRANSMISSION LET GO AGAIN. NO REVERSE & TRUCK WOULD NOT MOVE IN DRIVE JUST REV THE ENGINE. BACK TO DEALERSHIP FOR "ANOTHER TRANSMISSION" THIS TIME THEY HAD MY VEHICLE FOR 18 DAYS. I JUST PICKED IT UP 2 DAYS AGO. THIS MORNING WHILE DRIVING MY KIDS TO SCHOOL, TRANSMISSION WENT AGAIN! THIS IS UNSAFE! I AM SCARED TO DEATH TO DRIVE MY KIDS AROUND IN THIS VEHICLE! I ALMOST GOT INTO AN ACCIDENT THIS MORNING BECAUSE OF IT! 3 TRANSMISSIONS IN 6 MONTHS?! THIS IS A RED FLAG DON'T YOU THINK.. HOW MUCH LONGER WILL GMC NOT VALUE MY LIFE OR MY FAMILIES?? SOMETHING NEEDS TO BE DONE ABOUT THIS! *JS

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