NHTSA Complaint #10585104 — 2009 BUICK ENCLAVE

THE STEERING BEGAN MAKING STRANGE NOISES INTERMITTENTLY SOON AFTER WE BOUGHT IT. WE DIDN'T KNOW IF IT WAS JUST SOMETHING THAT WOULD GO AWAY, BUT OTHER THAN SLIGHT NOISES, IT WAS JUST A SMALL DISTRACTION. SOON, IT BECAME HARDER AND HARDER TO STEER AT TIMES, AND THE NOISES HAVE INCREASED. NOW, WE SOMETIMES ARE SCARED WE WILL NOT BE ABLE TO TURN THE WHEEL EFFECTIVELY AT THE NECESSARY TIMES, AND MY WIFE HAS HAD IT LOCK UP ON HER. WE ARE SCARED FOR OUR SAFETY. IN LOOKING ONLINE, IT IS CLEAR THAT THIS IS A MANUFACTURER DEFECT. WE HAVE TAKEN IT TO THE GM CHEVROLET DEALERSHIP, BUT THEY CAN'T REALLY FIX IT BECAUSE THERE IS NO "RECALL" ON IT, AND WE ARE OUT OF THE WARRANTY PERIOD. HOWEVER, HAD WE TAKEN IT INITIALLY, WE WOULD NOT HAVE KNOWN THAT THE INITIAL PROBLEM WOULD GET WORSE AND WORSE, BUT IT WAS THERE ALL ALONG. *TR