NHTSA Complaint #10584709 — 2012 HYUNDAI SONATA HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10584709
Vehicle	2012 HYUNDAI SONATA HYBRID
Component	SERVICE BRAKES
Date of Incident	April 20, 2014
Date Filed	April 24, 2014
Mileage	6,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I WAS DRIVING AT ABOUT 55 MPH ON THE EXPRESSWAY WITH THE CRUISE CONTROL ENGAGED. SUDDENLY THERE WAS A LOUD DINNING AND THE PANEL ON THE DASH FLASHED "HYBRID SAFETY WARNING", "BRAKE FAILURE". THE CARE WOULD NOT ACCELERATE. I WAS ABLE TO PULL OVER ONTO THE SHOULDER. THE CAR WOULD NOT GO OVER 5 MPH. I PULLED OFF OF THE EXPRESSWAY AS BEST I COULD. I THEN SHUT THE ENGINE DOWN. I RESTARTED THE ENGINE AND THE WARNING WAS GONE. I TOOK SIDE ROADS HOME, BUT THE WARNING DID NOT RETURN. THE TOTAL FAILURE OF ENGINE POWER WAS A VERY DANGEROUS SITUATION. I TOOK THE CAR IN TO THE DEALER ON 4/21/14. THEY HAVE NOT RETURNED IT TO ME. AS OF TODAY 4/24/14. *TR

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